At Francis Retail Group, we’re all about innovation, creativity, and making an impact. We’re a nimble team that thrives on collaboration and digital-first thinking. Specializing in indoor/outdoor furniture, storage solutions, gazebos, and full-service installations and deliveries, we’re looking for someone who can help keep our operations running smoothly.
The Role:
We’re on the lookout for a dynamic individual ready to jump into a multifaceted role that blends office admin, marketing, sales, and coordination. You’ll be the friendly voice on the phone, the creative mind behind our product listings, and the logistical whiz who ensures our installation and delivery services are seamlessly coordinated.
What You’ll Do:
- Customer Connections:
- Answer phone calls with a smile and respond to customer messages in a timely, professional, and friendly manner.
- Digital & Social Savvy:
- Create, manage, and optimize listings for our products across various online platforms.
- Assist with social media posts, email campaigns, and other digital marketing initiatives.
- Office, Sales & Coordination Support:
- Provide general administrative support to keep our daily operations running smoothly.
- Collaborate with the sales team to track leads and ensure customer satisfaction.
- Coordinate scheduling for installations and deliveries, ensuring timely and efficient service.
- Liaise between customers, delivery teams, and installation crews to ensure a flawless customer experience.
What We’re Looking For:
- Bilingual Skills:
- Fluent in Spanish (both written and spoken) to connect with our diverse clientele.
- Digital Natives:
- A strong grasp of internet culture, digital tools, and online marketing trends.
- Detail-Oriented & Conscientious:
- You take pride in your work, paying attention to the little things that make a big difference.
- Fresh Perspective:
- We love innovative ideas and a modern approach—if you’re a recent graduate or early-career professional with a digital-first mindset, you’ll thrive here.
