Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to a welcoming environment that encourages customer loyalty.
Responsibilities
- Greet customers warmly and assist them with their shopping needs.
- Process transactions accurately and efficiently using the cash register.
- Handle cash and credit card payments while ensuring accurate cash handling practices.
- Provide product demonstrations and explain features to enhance customer understanding.
- Upsell products and services to meet customer needs and increase sales.
- Maintain a clean and organized checkout area, ensuring all merchandise is properly displayed.
- Assist in managing inventory by restocking shelves and conducting regular inventory checks.
- Address customer inquiries and resolve any issues in a timely manner.
- Collaborate with team members to achieve store goals and maintain high standards of customer service.
Skills
- Strong customer service skills with the ability to communicate effectively with diverse customers.
- Experience in retail sales or cash handling preferred.
- Bilingual abilities are a plus, enhancing communication with a broader customer base.
- Knowledge of retail math to assist in inventory management and sales reporting.
- Ability to supervise junior staff or new hires as needed.
- Skills in upselling techniques to maximize sales opportunities.
- Experience with product demos to effectively showcase merchandise features.
Join us in creating an exceptional shopping experience for our customers!
Job Types: Full-time, Part-time
Pay: $17.28 - $18.50 per hour
Expected hours: 30 – 40 per week
Shift:
Experience:
- Quick service & fast food restaurant: 1 year (Preferred)
Language:
License/Certification:
- Food Handler Certification (Preferred)
Location:
- West Covina, CA 91792 (Required)
Shift availability:
Ability to Commute:
- West Covina, CA 91792 (Required)
Work Location: In person
