Job Summary
The Internet Sales position is a dynamic role focused on driving online sales through effective communication and customer engagement. The ideal candidate will possess strong organizational skills and a passion for customer service, ensuring that all inquiries are addressed promptly and professionally. This role requires a proactive approach to managing the sales pipeline and fostering relationships with potential customers, particularly in the automotive dealership environment.
Duties
- Respond to customer inquiries via email, chat, and social media in a timely manner.
- Manage the online sales pipeline, ensuring leads are followed up and converted into sales.
- Utilize retail math to analyze sales data and make informed decisions.
- Collaborate with the sales team to develop strategies for increasing online visibility and engagement.
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- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Provide exceptional customer service by addressing concerns and resolving issues effectively.
- Stay updated on industry trends and product knowledge to better assist customers.
Qualifications
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Bilingual proficiency in Spanish is preferred but not required.
- Previous experience in customer service or retail sales is highly desirable.
- Familiarity with sales management techniques and understanding of the sales pipeline process.
- Experience in a dealership environment is a plus.
- Excellent public speaking skills with the ability to engage an audience effectively.
- A passion for sales and a commitment to achieving targets while providing outstanding customer experiences.
This position offers an exciting opportunity for individuals who thrive in a fast-paced environment and are eager to contribute to a growing team focused on internet sales.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Weekly bonus
Experience:
- Retail math: 1 year (Required)
- Internet: 3 years (Required)
License/Certification:
Ability to Commute:
- Glendora, CA 91740 (Required)
Ability to Relocate:
- Glendora, CA 91740: Relocate before starting work (Required)
Work Location: In person