Healthcare Technology Manager

Renovo Solutions • Full-time • Duarte, CA, US • $52 - $65 / hour • 2h ago

Why Renovo? Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing and maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo. At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a “customer first” philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company’s Five Guiding Principles, which we have termed TRUST: Treat each other with care, kindness and respect. Respect our associates’ responsibility of putting family first. Uphold the highest standards of excellence in all we do. Share our success with our associates, clients, partners and community. Treasure our people and promote from within Summary A RENOVO Healthcare Technology Manager functions as a facility’s Biomedical or Clinical Engineering Manager within a Healthcare Organization. The Healthcare Technology Manager is the primary administrative contact for hospital leadership in regard to the facility Medical Equipment Maintenance Program. This person directs the activities of the department including selection, procurement, delivery of biomedical equipment and service as well as ensures that all implemented program elements confirm with TJC, DNV, or other agencies requirements, standards, and guidelines. The Healthcare Technology Manager is a key member of many inter-hospital committees such as life safety, environment of care, capital acquisition, budgeting. This person will have a well-established presence and relationship within the facility with customer satisfaction results and performance indicators being paramount. Essential Duties & Responsibilities: Responsible for day-to-day operation of the Biomedical Engineering department and resident staff technicians and specialists Creates and assigns monthly scheduled maintenance workload, tracks work throughout the month, and provides accurate monthly reporting to facility leadership Approves resident staff expenses, PTO requests and timecards Monitors service repair activities completed by resident staff technicians, field service technicians, and vendor/manufacturer technicians while onsite Mandates complete and accurate medical equipment inventory of ALL biomedical devices; ensures that all service documentation is completed in a concise, standardized fashion Ensures that all RENOVO and facility performance indicators are met Ensures that all purchase orders and requests for parts are completed without undue delay Prioritizes balance of service repair and scheduled maintenance workload Works with RENOVO Clinical Engineering staff to perform annual program quality audits; follows up on findings to ensure survey readiness Meets with hospital department leadership frequently to discuss needs and opportunities of each department Develops relationship with Hospital senior leadership and C-Suite personnel Communicates with key hospital leadership through participation on various committees Assists in planning, evaluation, acquisition, service and disposal of biomedical equipment Assists in education of proper usage and in-servicing of biomedical equipment to end users Participates in projects regarding biomedical equipment and network integration of medical devices Evaluates and reviews service contract information to make sure that the needs and goals of the healthcare organization are met Monitors and tracks medical device recalls and safety alerts; follows up to make sure that appropriate action is taken Addresses customer and employee issues in a timely manner, escalates to the RENOVO Regional Director of Operations as necessary Provides resources to participate in the investigation of medical device related incidents Maintains all facility assigned test equipment to the original manufacturers requirements; responsible for annual calibration of assigned equipment including acquiring and filing the appropriate documentation Works with the District Manager to drive the Integrated Systems Management program including scheduling and attending meetings with Hospital IT personnel Reviews policies and procedures annually; provides feedback and updates to the plans as needed Completes on-boarding and RENOVO orientation for new employees Responsible for making sure that the Hospital HR department requirements are met for each resident employee; appropriate documentation filed for reference as needed Drives training and education of biomedical internship technicians and apprentices Motivates and leads the team by setting annual goals for each technician and the department, monitors and tracks throughout the year, provides feedback for improvement Performs other duties as assigned** Required Skills Possesses a working of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devices Has extensive understanding of life-support and diagnostic support devices and their usage within the healthcare setting Basic knowledge of regulatory accrediting agencies and survey processes Understanding of a basic Medical Equipment Management Program and the required policies and procedures within Familiarity with Hospital HIPAA policies and procedures Required Competencies Accountability – takes ownership of assigned work and responsibilities, follows through and closes the loop Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information; makes sure that the needs of the customer are met Financial Acumen – Considers financial impact of all decisions as they pertain to both RENOVO and the healthcare organization Integrity – Can admit mistakes, is direct and truthful Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements Priority Setting – Prioritizes assigned schedules and workload Knowledge - Advanced understanding of general and life-support patient care devices and certain diagnostic equipment and how they are used within the facility Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues, drives employee success through the RENOVO Performance Management program Supervision – Manages the staff and day-to-day workload of the department Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team Attributes Culture – promotes the RENOVO culture and the culture of the healthcare facility Mechanically inclined – technical skills and abilities to figure out how things work Self-motivated - can work on their own or under limited direction to complete assigned work Open-minded – Willing to listen to opinions and criticism, can switch directions quickly Agility – Can perform tasks in a safe, timely manner Improvement – willing to learn and grow, wants to update job skills for career growth Confidence – Self-reliant decision maker that doesn’t second guess decisions Multi-tasker – Is organized and efficient, handles multiple projects or tasks simultaneously Professional: Looks, speaks, and acts in a professional manner Results Driven: Is focused on results and outcomes, is goal oriented Forward Thinking: Focused on the bigger picture; never satisfied with the status quo Humility – Has a sense of humor, is humble, and can handle stressful situations, not afraid to request help Education/Special Training H.S. Diploma or equivalent required Associates Degree or DOD equivalent training required Bachelor’s Degree, or other higher level of education pertaining to this job description preferred CBET, CHTM, or similar preferred Required Work Hours Forty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position may be included in the on-call rotation for the facility. Reporting and Supervisory Responsibilities 1. The Healthcare Technology Manager reports to – Regional Director, Operations 2. This position has supervisory responsibilities of the resident staff technicians Physical Requirements The Healthcare Technology Manager must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist. Must have near vision, far vision, depth perception, and be able to distinguish colors. Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors. Must be able to carry or lift up to 50 pounds routinely. Travel Travel will not be required for this position, unless otherwise specified. Rarely, if any travel, including airline travel and overnight stays, may be requested. Classification FLSA: Non-exempt Administration: Understand and observe company policies and procedures. Relationships: Utilize teamwork in your daily activity and insure customer satisfaction. Other: Housekeeping – Maintain a clean, orderly appearance of all work areas. Personal appearance – Must observe company dress code always and must have good personal hygiene. Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate. *Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time. EEO Statement RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. RENOVO Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RENOVO’s employees to perform their job duties may result in discipline up to and including discharge. #LI-LC1 Salary based on experience: $108,400-$135,400