Essential responsibility and duties:
Respond to incoming calls, emails, and assist walk-in customers at the parts will-call counter
Process orders according to established Company policies
Communicate and coordinate with internal departments and company management to ensure high quality and timely execution of customer requests
Required Skills:
Gasoline engine components knowledge
Proficient in a Microsoft Windows environment
Excellent written and verbal communication skills
Great telephone and e-mail etiquette
Ability to use a caliper is helpful
Experience requirement:
- High School diploma or GED equivalent
- Minimum of three years automotive parts sales
Physical requirement:
- Standing 20% Sitting 80%
- Requires full use of hands, finger dexterity, and visual acuity to use a keyboard
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All candidates are subject to a post-employment offer drug screen.
Job Type: Full-time
Pay: From $21.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Santa Fe Springs, CA 90670 (Required)
Work Location: In person
