Are you looking for an opportunity to join one of the fastest-growing sales firm? Our retail team is expanding to keep up with the demand from our clients and retail partners and has an immediate opening for a Retail Customer Service Representative position. The Retail Customer Service Representative role is an ideal opportunity for someone who loves working with people, has excellent communication skills, and has a natural ability to build relationships with anyone they meet. The Retail Customer Service Representative will work on-site at one of our in-store retail sales events, representing our clients and being the first point of contact for new and existing customers.

Retail Customer Service Representative Responsibilities:

Work with fellow Retail Customer Service Representative team members to engage with potential customers inside retailers
Create an eye-catching retail event that aims to draw the attention of potential customers
Provide additional information to potential customers, answer any questions they may have, and generate interest and excitement around our clients and their home improvement services
Develop an understanding of our target audience and tailor your approach to meet their specific needs
Participate in hands-on, training opportunities with senior members of our team
Follow all compliance standards as required by our retail partners, client and company

Retail Customer Service Representative Preferred Skills & Experience

High school diploma or equivalent
Some college coursework is preferred but not required
Comfortable working directly with customers in a retail environment
Travel locally to our office in Woburn right outside of the greater Boston area
Able to start immediately
Experience working in a hospitality, customer service, or sales role is preferred
Excellent communication skills and the ability to maintain your professionalism at all times
Previous experience in technology and/or telecommunications is a plus
Passion for people and building relationships with clients, customers, and team members

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Shift:

Day shift

Work Location: In person

Kapwa Co.

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Retail Customer Service Representative