Job Title: Counter Sales Representative
Location: Commerce, CA
Company: Haldeman Inc. – HVAC Solutions
Job Summary:
Haldeman Inc., a leading HVAC company in Commerce, CA, is seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will interact with customers, provide product recommendations, process orders, and ensure that our clients have a seamless experience. The ideal candidate will have excellent communication skills, a strong knowledge of HVAC products, and a dedication to delivering outstanding customer service.
Key Responsibilities:
- Greet and assist customers in the counter area with HVAC product inquiries and orders.
- Provide expert advice and recommendations on HVAC systems, parts, and accessories.
- Maintain up-to-date knowledge of HVAC products, services, and promotions to effectively assist customers.
- Work closely with the warehouse and service teams to ensure timely delivery and fulfillment of orders.
- Handle customer concerns or issues professionally and escalate as necessary to ensure customer satisfaction.
- Assist with the preparation and submission of customer orders and quotes.
- Maintain a clean and organized counter area to create a welcoming environment for customers.
Qualifications:
- High school diploma or equivalent; additional education in HVAC or related field is a plus.
- Previous experience in counter sales, retail, or HVAC is highly desirable.
- Strong knowledge of HVAC products, tools, and systems.
- Excellent customer service, communication, and problem-solving skills.
- Ability to multi-task, stay organized, and meet deadlines in a fast-paced environment.
- Proficiency with computer systems and point-of-sale software.
- Ability to lift and move products as needed.
Benefits:
- Opportunities for professional development and training in the HVAC field.
- Collaborative and supportive team environment.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 40.00 per week
Shift:
Application Question(s):
Experience:
Work Location: In person
