Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong clerical and administrative skills, with a focus on communication and organization. If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of service.
- Maintain accurate records of customer interactions and transactions.
- Assist with vendor management by coordinating communication and resolving issues as they arise.
- Support payroll processes by ensuring timely and accurate data entry.
- Perform clerical tasks such as filing, data entry, and calendar management to support the team.
- Collaborate with other departments to address customer needs and enhance service delivery.
- Participate in training development initiatives to improve service quality and operational efficiency.
Skills
- Strong clerical skills with attention to detail for accurate record-keeping.
- Proficient in vendor management practices to facilitate smooth operations.
- Excellent communication skills, both verbal and written, for effective interaction with customers and team members.
- Administrative experience in an office setting is preferred.
- Ability to manage calendars effectively and coordinate schedules.
- Willingness to engage in training development activities for personal growth and team improvement.
- Strong organizational skills with the ability to prioritize tasks effectively.
Join our team as a Customer Service Representative where your contributions will make a significant impact on our clients' experiences!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Database administration: 1 year (Required)
Language:
Security clearance:
Ability to Commute:
- Vernon, CA 90058 (Required)
Ability to Relocate:
- Vernon, CA 90058: Relocate before starting work (Required)
Work Location: In person
