Seeking a highly motivated receptionist who is very organized and wants to learn and grow.
Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify patient insurance eligibility and coverage and assist with billing inquiries
- Maintain patient records and update necessary information in the system
- Provide administrative support to dental staff, including filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with scheduling and coordination of patient referrals to specialists
- Handle front desk duties such as checking patients in/out, collecting payments, and managing patient flow
Requirements:
- Proven experience in a similar role as a dental receptionist
- Excellent customer service and communication skills, with the ability to interact professionally with patients and staff
- Strong organizational skills and attention to detail for accurate record keeping
- Proficient in using computer systems and software
- Knowledge of dental office procedures and terminology is required.
- Familiarity with insurance verification processes
- Understanding of HIPAA regulations and commitment to maintaining patient privacy and confidentiality
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed to meet the needs of the dental office.
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