Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental clinic environment. This role requires a strong understanding of dental terminology and the ability to handle dental records efficiently.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits, ensuring optimal use of the clinic's time.
- Maintain accurate dental records, including patient history, treatment plans, recalls, and insurance verification.
- Assist with dental coding and billing processes, utilizing software such as Open Dental.
- Communicate effectively with patients regarding their care plans and any necessary follow-up actions.
- Handle incoming calls, emails, and inquiries in a professional manner.
- Ensure the reception area is organized and welcoming at all times.
- Collaborate with dental staff to ensure smooth clinic operations.
Skills
- Proficiency in dental coding and familiarity with dental terminology.
- Experience in managing dental records within a clinical setting.
- Bilingual abilities are a plus, enhancing communication with diverse patient populations.
- Strong organizational skills and attention to detail to maintain accurate records and schedules.
- Ability to provide excellent customer service while managing multiple tasks efficiently.
- Knowledge of dental software systems, particularly Open Dental, is preferred but not required.
- Experience in providing dental administrative support within a healthcare environment is advantageous.
Join our team as a Dental Receptionist and contribute to providing high-quality dental care while ensuring an exceptional experience for our patients.
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