Part-Time Sales Associate

Miniso USA • West Covina, CA, US • 2w ago

Position: Sales Associate (Part-Time)

Reports To: Store Manager

Classification: Non-Exempt

Division: Retail

The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, offering personalized recommendations, and promoting the store's membership program, this individual will play a key role in driving sales performance and ensuring the store’s success. They must have the ability to connect with customers, maintain a positive and welcoming environment, and promote the store’s products will directly contribute to creating memorable shopping experiences. At Miniso, Life is for Fun, enthusiasm and energy will help make every customer interaction enjoyable, ultimately achieving business goals and making the shopping experience something customers look forward to.

Promptly greet and assist customers: Acknowledge their presence immediately, offer assistance, and efficiently manage multiple customers at once
Anticipate and fulfill customer needs: Utilize product knowledge to assess customer preferences, answer questions, guide them to relevant merchandise, and provide tailored recommendations.
Utilize suggestive selling techniques while staying knowledgeable about product availability
Maintain the store’s visual merchandising standards by keeping product displays organized and attractive.
Process sales transactions accurately and efficiently using point-of-sale systems.
Execute inventory management tasks including restocking and product organization.
Demonstrate comprehensive product knowledge to effectively recommend and sell merchandise.
Maintain a clean and professional store environment.
Participate in store promotions and sales events to support overall business objectives.
Ability to access and organize stock in high storage areas, ensuring efficient retrieval and placement while following safety protocols.
Available to work a flexible schedule that supports the business, including days, evenings, weekends, and potential overnight shifts and travel as necessary.