Retail Clerk/Customer Service

Mercy Pharmacy • Full-time • San Dimas, CA, US • 3m ago

Job Overview

We are seeking a dedicated and friendly clerk/cashier to service our customers and patients at Mercy Pharmacy San Dimas. The ideal candidate will be the first point of contact for our patients and customers, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle guest inquiries efficiently. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our guest relations.

Duties

Greet and welcome guests upon arrival with a warm and friendly demeanor.
Able to handle cashiering and USPS duties
Handle guest inquiries, requests, and complaints with professionalism and promptness.
Process payments and manage billing inquiries for pharmacy and USPS services.

Skills

Strong customer service skills with a focus on patient relations. A SMILE goes a long way.
Excellent phone etiquette for handling calls professionally.
Bilingual or multilingual abilities are a significant advantage for effective communication with diverse guests.
Knowledge of hospitality management principles is beneficial.
Ability to work flexible hours.

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Expected hours: 20 – 40 per week

Benefits: