Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist customers with their inquiries, and contribute to a collaborative team environment. This position is ideal for individuals who enjoy working in a fast-paced retail setting and have a passion for customer service.
Duties
- Greet customers warmly and provide assistance with their shopping needs.
- Operate the cash register and process transactions accurately.
- Upsell products and services to enhance customer satisfaction.
- Maintain knowledge of store promotions, products, and services to effectively communicate with customers.
- Collaborate with team members to ensure smooth operations and excellent service delivery.
- Handle customer inquiries and resolve issues promptly and professionally.
- Assist in stocking shelves, organizing merchandise, and maintaining a clean store environment.
- Utilize retail math skills to manage cash handling procedures effectively.
Requirements
- Previous experience in customer service or retail is preferred.
- Proficiency in operating a POS system and cash register.
- Strong communication skills, both verbal and written; bilingual abilities are a plus.
- Ability to work collaboratively within a team environment.
- Familiarity with grocery store operations is advantageous.
- Basic understanding of retail math concepts.
- A positive attitude with a focus on providing excellent customer experiences.
- Must be able to stand for extended periods and perform physical tasks as needed.
Join us in creating memorable shopping experiences for our customers while developing your skills in a dynamic retail environment!
Job Types: Full-time, Part-time
Pay: $16.50 - $17.00 per hour
Shift:
- Night shift
- Overnight shift
Language:
- Punjabi or Hindi (Required)
Shift availability:
- Overnight Shift (Required)
- Night Shift (Required)
Ability to Commute:
- La Puente, CA 91746 (Required)
Ability to Relocate:
- La Puente, CA 91746: Relocate before starting work (Required)
Work Location: In person